Frequently Asked Questions (FAQ)

Everything you need to know

How do I get there?

By train:

From Zaventem Airport to Genk. You will get out at Kiewit train station: Duration: 1,5 Hr There is a train every hour. Cost: 30 Euro

From Hasselt trainstation to Genk. You will get out at Kiewit train station: Duration: 10 mins. There is a train every hour. Cost: 3 Euro

By bus:

Take bus line Nr 7 from Hasselt trainstation to Kiewit. Duration: 15 mins. Then you walk 5 mins to reach your destination. There is a bus every hour. Cost: 3 Euro

Do I need a rental car?

A rental car is only required if you want to visit Maastricht (in the Netherlands) or Aachen (in Germany). There is sufficient public transportation (train, bus, bike) available in the immediat vicinity of your stay.

Are pets allowed?

Due to guests with potential allergies, pets are NOT allowed in our facilities.

What are the check-in and check-out times?

Check-in as from 15Hr.

Check-out as from11Hr.

Are there stores and supermarkets in the vicinity?

Yes, there are several stores and supermarkets which you can reach on foot, by bike or by car. For example:

  • Neighbourhood store "Slager Jo"
  • LIDL supermarket
  • ALBERT HEIN supermarket
  • Bakery KOELEN
  • ...

 

Is there WIFI and airconditioning?

Yes, the appartment and studio have WIFI and Internet. However, they are not equipped with airconditioning.

What is the minimum duration to stay?

Yes, the minumum duration to stay with us is 7 days (1 week).

What is included in the price?

All costs are included in the price (toerist community taxes, cleaning, WIFI, Internet, heating, electricity and water).

Is parking space available?

Yes, there is plenty of parking space for 2 cars available behind the property. Parking is in front of the appartment and studio entrance. Our property has a seperate driveway entrance from the public street.

Are there no noise periods?

We ask our guests to respect the rest of their neighbours from ten (22:00Hr) o'clock in the evening untill seven (07:00Hr) o'clock in the morning.

Which are interesting things to visit in and around Hasselt?

Natural park De Platweiers

Bokrijk (Open air museum, Arboretum)

Abby of Herkenrode

Hasselt (Jenever Museum, Weekly Market, Fashion museum, Z33, Big Market, Quartier Bleu, Begijnhof)

Shopping (Hasselt, Genk, Brussel, Antwerpen, Luik, Maasmechelen Village Outlet, Maastricht, Aken)

Terhills